Monthly Archives: September 2018

Using Software to Manage Customer Relationships

Many professionals that are starting off in customer service intensive industries find themselves on the lookout for some sort of customer organization software. The idea of customer service software becomes quite attractive. The professional sales and B2B communities have had options for a number of years now. These applications are referred to as Customer Relationship Management packages or CRM apps. This is because customer-intensive industries generate so many leads that a salesperson needs a way to track all of the ongoing relationships. This could be quite tricky without the use of software when considering that most customer relationships will be at very different stages of their life/evolution.

So how does CRM software work? The idea is simple enough. Each client or customer has his own file which professionals from within the company can update as they go through each stage of their pipeline process or each time that they interact with any customer. Other employees allowed access to the customer file are able to see the last interaction that an in-house employee had with the …

Why You Should Outsource Your Accounting

For any business, time is money and whilst some business owners consider managing their finances themselves, or employing an internal team, these costs both time and money. It may be a suitable option for some, but it is important that all business owners are aware of how much they could benefit from outsourcing their accounting to a specialist, such as One Click.

Firstly, being able to focus on your business is the most important thing to any owner and unless you have experience and training in accountancy you are going to spend a lot of time figuring out your finances. This is why outsourcing your business undoubtedly makes the most business sense. Outsourcing helps to free up more time, so you are able to concentrate on the important things. In the long term, this time will equate to increased productivity and a higher quality of work.

Save money long-term with outsourcing

An internal accounting team may seem like a great idea in the beginning until you realise that when you outsource your accounting you …